// LEGAL

PRIVACY POLICY

Last updated: July 2026 · Compliant with UK GDPR and Data Protection Act 2018

1. WHO WE ARE

Black Vault Intelligence Ltd ("BVI") is the data controller for personal data collected through this platform. We are registered with the Information Commissioner's Office (ICO) in the UK.

Contact: privacy@blackvaultintgelligence.com

BVI currently operates in the United Kingdom only. US and Canadian services are coming soon.

2. WHAT DATA WE COLLECT

Account Data

Full name, email address, password (hashed), country, city, business name, business type, subscription tier.

Financial Data

Transaction records you upload or enter manually — amounts, dates, descriptions, categories. This data is used solely to power your AI agents.

AI Chat Data

Messages you send to our AI agents (FINN, SAGE, ARIA, MAX, REX) and the responses generated. Stored to maintain conversation history.

Payment Data

Subscription status, billing cycle, Stripe customer ID. We do not store card numbers — all payment data is held by Stripe.

Technical Data

IP address, browser type, device information, pages visited, session data. Used for security and platform improvement.

3. WHY WE PROCESS YOUR DATA

PURPOSELEGAL BASIS
Providing the BVI platform and AI agentsContract performance
Processing payments and managing subscriptionsContract performance
Sending account and service emailsContract performance
Improving our AI models and platformLegitimate interests
Security monitoring and fraud preventionLegitimate interests
Legal compliance and record keepingLegal obligation
Marketing emails (with your consent)Consent

4. WHO WE SHARE YOUR DATA WITH

We do not sell your data. We share it only with the following sub-processors to operate the platform:

Supabase

Database and authentication · EU/US

supabase.com/privacy

Anthropic

AI agent processing (Claude) · US

anthropic.com/privacy

Stripe

Payment processing · US/EU

stripe.com/privacy

Vercel

Platform hosting · US/EU

vercel.com/legal/privacy-policy

Data transfers outside the UK are protected by Standard Contractual Clauses (SCCs) or equivalent safeguards.

5. HOW LONG WE KEEP YOUR DATA

  • Account data — for the duration of your account plus 2 years
  • Financial transaction data — 7 years (UK tax record requirements)
  • AI chat history — 12 months rolling
  • Payment records — 7 years (legal obligation)
  • Technical logs — 90 days

6. YOUR RIGHTS UNDER UK GDPR

Right of Access

Request a copy of all data we hold about you

Right to Rectification

Correct inaccurate personal data

Right to Erasure

Delete your account and personal data

Right to Restriction

Limit how we process your data

Right to Portability

Receive your data in a machine-readable format

Right to Object

Object to processing based on legitimate interests

Right to Withdraw Consent

Withdraw marketing consent at any time

Right to Complain

Lodge a complaint with the ICO at ico.org.uk

To exercise any right, email privacy@blackvaultintgelligence.com. We will respond within 30 days.

7. COOKIES

We use essential cookies to keep you logged in and functional cookies to remember your preferences. See our Cookie Policy for full details.

8. SECURITY

We protect your data using encryption in transit (TLS) and at rest, access controls, and regular security monitoring. Financial data is stored in isolated, access-controlled databases.

In the event of a data breach that affects your rights, we will notify you and the ICO within 72 hours as required by UK GDPR.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy. We will notify you by email of any material changes at least 30 days before they take effect.

10. CONTACT & COMPLAINTS

Data Controller: Black Vault Intelligence Ltd

Email: privacy@blackvaultintgelligence.com

If you are unhappy with how we handle your data, you have the right to complain to the ICO: ico.org.uk/make-a-complaint